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Cancel a membership

Stop a recurring membership and understand when access ends.

Updated

Stop the next renewal

Open the creator’s website, sign in and go to Your account: choose your name at the top of the site, then Account. Choose Manage billing, which opens Stripe’s page for your membership, cancel there and check the confirmation.

Cancellation stops future renewals. Your access continues until the end of the current billing period, and Your account shows the day it ends. A fixed-length pass is a one-time purchase and does not renew.

Deleting your account is different

Delete my account, at the foot of Your account, stops renewals too, but it ends your membership at once, including any time you’ve already paid for. Cancel instead if you want to keep your access until the end of the period.

If you joined through Patreon

Manage the recurring payment in Patreon. Signing out of a website, or deleting your account there, does not cancel the Patreon subscription that pays for it. If you moved your membership from Patreon to the creator’s site, cancel your old Patreon membership yourself: the creator can’t do it for you.

Refunds are separate

Cancelling a membership does not automatically refund a previous payment. Contact the creator about their refund policy, or read Payment and refund help.

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