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Trouble signing in?

Find the right website and account before you try again.

Updated November 8, 2026

In this article

  • Start on the right website
  • If you forgot a password
  • If signing in does not unlock content
  • Still need help?
More in Account & access

Start on the right website

Creators manage their sites through the Drate dashboard. Members sign in on the website of the creator they joined. Each creator’s site has its own accounts, separate from Drate accounts and from other creators’ sites, even when the email is the same.

Use the same email address and sign-in method you used when you created the account. If you joined with Google or Patreon, try that option again. On the Drate dashboard you can also continue with Google or Discord, or sign in with your username.

If you forgot a password

Enter your email on the sign-in page and choose Forgot your password?. Check your spam folder for the reset message and use the most recent link, within an hour. Changing your password signs you out everywhere.

You can also choose Email me a sign-in link to get in without your password. That link works for 10 minutes.

If signing in does not unlock content

A signed-in account still needs the right active membership. See Find your members-only content.

Still need help?

Contact support with your account email, the site address and the error you see. Never send passwords, sign-in codes or password reset links.

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